FOR IMMEDIATE RELEASE

March 17, 2020 (Updated Dec. 21, 2020)

MEDIA CONTACTS

Tanisha Jumper, Media and Communications, tjumper@cityoftacoma.org, (253) 591-5152

Stacy Ellifritt, Media and Communications, stacy.ellifritt@cityoftacoma.org, (253) 591-2005

City of Tacoma Facilities Temporarily Closing to the Public

The City of Tacoma is working closely with local, state, and national health officials to slow the spread of the coronavirus. Beginning at 7:30 AM on Wednesday, March 18, 2020, City facilities including the administrative offices at the Tacoma Municipal Building complex (747 Market St. and 733 Market St.) will be closed to the public until further notice. See below for a list of resources available via phone, email and online.

 
Tacoma Municipal Court

As of July 27, 2020, Tacoma Municipal Court's front counter will be open to the public from noon to 4 PM. Phone hours are from 8:30 AM to 4 PM, Monday through Friday at (253) 591-5357. You can also reach out by fax at (253) 591-5301 or email at MunicipalCourt@cityoftacoma.org. Email will be checked daily from 8 AM TO 4:30 PM.

Updates can be found on the court websites, and on Pierce County and the City’s official social media channels.

Tacoma Public Utilities

Tacoma Public Utilities (3628 S. 35th St.) will be closing their lobby to the public starting Wednesday, March 18, 2020, until further notice.

Tacoma Public Libraries

Tacoma Public Library announces its plan to restore limited services, following the Monday, June 1, update to Gov. Inslee’s Safe Start Phase 2 proclamation that included curbside pickup for libraries. Click HERE to learn more. 

TPL gets new phone numbers on Monday, November 16, 2020. Click HERE to learn more. 

Essential Services, Including Emergency Services and Solid Waste Collection Services

Essential City services, including emergency services and Solid Waste collection services, will remain operational. 

Tacoma Recovery and Transfer Center Service Changes Begins May 18
Starting Monday, May 18, the Tacoma Recovery and Transfer Center will be open seven days per week, from 8 a.m. to 5:30 p.m., to: 

• City of Tacoma residential customers with garbage or yard waste loads only.
• City of Tacoma commercial customers with garbage loads only. 

• The Recycle Center is now open to residential customers seven days per week, from 8 AM to 5:30 PM. Read the full announcement here.

• The Household Hazardous Waste Facility will be open to residential customers on Fridays, Saturdays, Sundays, and Mondays and will remain closed on Tuesdays, Wednesdays, and Thursdays.

• The Goodwill drop off station at the Recycle Center will remain closed until further notice. 
• The Solid Waste front office lobby and EnviroHouse will also remain closed until further notice.
• Read the full announcement.   

TAGRO Facility

Starting Monday, April 27, the City's TAGRO facility located at the Central Treatment Plant (2301 Cleveland Way, Gate 6) will resume service to residential customers with modified services and hours. Hours of operation will be between 8 AM and 3:30 PM, Monday through Friday. Click here to learn more.

Parking Services

Parking Services is resuming services for the on-street parking system starting Monday, July 6. On this date, the on-street pay station system, as well as timed regulation monitoring, will resume throughout the city. On-street parking will once again require payment where meters are present, and all timed signage will begin to be monitored by the City’s Parking Services.  

On this same date, the City will introduce a touchless parking payment option through the Flowbird App.

Abandoned Vehicles

Due to the circumstances around COVID-19, the City’s Road Use Compliance Officers are focusing their efforts on life safety issues regarding parked vehicles. Officers will continue enforcement around inoperable vehicles and vehicles with expired registration that are in the City’s right-of-way. Requests submitted to the Customer Support Center for other violations regarding parked vehicles will be revisited when normal operating procedures return. Visit the City’s Abandoned Autos page to find out more. 

Telephone and Email Support
and Online Resources

The City offers telephone and email support as well as online resources:

Tax and License Office

(253) 591-5252

licenseinfo@cityoftacoma.org

taxinfo@cityoftacoma.org

cityoftacoma.org/taxandlicense

filelocal-wa.gov

Planning and Development Services

Permitting Counter

(253) 591-5030

Click here for email contacts.

tacomapermits.org

Environmental Services

(253) 502-2100

solidwaste@cityoftacoma.org

Click here for more information on customer service options.

Tacoma Public Utilities

(253) 502-8600

Click here for more information on customer service options.

For more information on City services, contact the TacomaFIRST 311 Customer Support Center by dialing 311 within Tacoma city limits or (253) 591-5000 from anywhere else or email csc@cityoftacoma.org.

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