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FAQs and Information

Review Your Benefits Confirmation Statement This Week


Watch for your Open Enrollment Newsletter to arrive at your home in the next few weeks.  This contains important information about your 2021 benefits.





Access Employee Self Service Anywhere

You can log-on to Employee Self Service (ESS) to update your family members and dependents, contact information, beneficiaries, deferred compensation contribution, plus many additional options. You can also access benefit plan information, tools and resources that are available to you and your family. 


To continue to maintain the security of personal employee information, Employee Self Service (ESS) must be accessed on either a computer connected to the City network, or via VPN using the Rapid Identity application. If you do not have VPN access to ESS, please submit a T-Ticket to the IT Department with your request or call them at 253-591-2057.

Employee Benefits Guide
Who to Contact for your Health Insurance Needs
Who to Contact to Change your Beneficiaries

Employees are entitled to great benefits through employment with the City of Tacoma. Some of these benefit programs are administered by the City, some are through other agencies or third-party administrators, and some are through a union affiliation. It is important to keep them all up-to-date. Don’t forget that you may also have some personal life insurance policies or retirement accounts outside of the City that you will need to update. With information listed across these various benefit programs, you may need to go multiple places to review the information and make any needed changes. 


How to Make Changes in Employee Self Service (ESS)

How to Change Dependent Social Security Numbers in ESS
How to Change Your Life Insurance Beneficiaries in ESS
How to Change Your Deferred Compensation Contributions in ESS
How to Change Your Address in ESS

Employee Communications

2021 Open Enrollment Benefits Newsletter - coming soon
2021 Open Enrollment Benefits Newsletter (Local 6) - coming soon
2021 Open Enrollment Benefits Newsletter (Local 26) - coming soon
2021 Open Enrollment Recorded Presentation (Non L6/26) -coming soon

Benefits Enrollment Sessions

Benefit eligible employees are required to attend an enrollment and information session in order to sign up for City benefits. Employees accomplish this through the semi-weekly New Employee Orientation (NEO) sessions scheduled through the Training and Development Division of Human Resources.


Please contact your supervisor, your departmental training representative, or the Benefits Office at (253) 573-2345 for scheduling questions.

Submit Forms to the Benefits Office

  • Scan/email to benefits@cityoftacoma.org
  • In person at the Tacoma Municipal Building or Tacoma Public Utilities
  • Interoffice mail to Human Resources/Benefits TMB 1420

Questions and Comments

Contact the Benefits Team at (253) 573-2345 or via email at benefits@cityoftacoma.org.


Our Staff

Monica Rutledge - Human Resources Specialist

Diane Peterson - Human Resources Specialist

Nikki Abernathy - Human Resources Specialist

Cindy Farmer - Human Resources Specialist

Karen Short - Sr. Human Resources Analyst

Vanessa Peterson - Sr. Human Resources Analyst

Elizabeth Marlenee - Sr. Human Resources Analyst, Disability & Leaves Mgmt (DLM)

Deidra Norgaard - Sr. Human Resources Analyst, Disability & Leaves Mgmt (DLM)

Jen Peters - Human Resources Manager 

Shannon Carmody - Wellness Coordinator

Kari Louie - Senior Compensation and Benefits Manager


Contact Us

(253) 573-2345