Residents
- AccessibilityLearn about services for persons with disabilities
- Animal Care and ControlLicense your pets and find resources for animal care
- Noise ComplaintsSubmit a noise complaint using TacomaFIRST 311
- City NewsRead City news, watch videos and live webstream
- Community CleanupsGet connected with community cleanups
- Community GardensJoin a community garden in your neighborhood
- Contact UsContact the City of Tacoma
- Crime StatisticsView crime data in your neighborhood
- Customer Support ServicesYour one-stop shop for City services
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- Garbage, Recycling, and Yard WasteLearn about residential waste management services
- Neighborhood Council ProgramConnect with Tacoma's neighborhood councils
- Online Citizen ReportingMake a non-emergency City service request
- Police ProtectionLearn about Tacoma Police Department services
- Senior ServicesLearn about what’s happening at our senior centers
- TV TacomaTune in to your City government access channel
- UtilitiesPay your bill and get information on utility services
- Utilities Rebates and IncentivesLearn how to save money on your utilities
Services
- Birth and Death RecordsRequest a birth or death record
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- Community Based ServicesHelp improve and preserve your neighborhood
- Community Liaison OfficersConnect with your Community Liaison Officer
- Fire and EMS ServicesLearn about Tacoma Fire Department services
- Graffiti CleanupLearn about ways you can help combat graffiti
- Homeowner Assistance ProgramsHome repair, rehab loans, and homebuyer programs
- Landlord-Tenant ServicesDispute resolution programs, training and referrals
- Library ServicesLearn about what's going on at your local Public Library
- Municipal CourtLearn about Court services and pay citations online
- Online ServicesAccess an interactive list of City services
- Parking ServicesGet information on parking options around the city
- Police ProtectionLearn about Tacoma Police Department services
- Special Event PermitsSubmit a request for a special event permit
- Street OperationsStreet maintenance and other Public Works services
- Tacoma EnviroNewsSign up for the environmental news listserv
- Tacoma Public UtilitiesPower and water services
- TAGROLearn about TAGRO products for your lawn and garden
Government
- Appear Before the CouncilSubmit a request to make a presentation to City Council
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- Ordinances and ResolutionsAccess City ordinances and resolutions
- Other Government EntitiesView a list of municipal organizations and public agencies
- Public Disclosure RequestsRequest records from the City
- Title VICivil Rights Act of 1964
Business
- Available Sites and BuildingsAccess a list of available surplus properties
- Building Codes and PermitsBuilding permits, inspections and building codes
- Business IncentivesTax credits, loan options, and other business incentives
- City Capital ProjectsView and map current and planned construction projects
- Complete StreetsComplete Streets program and guidelines
- Film and Movie Location AssistanceApply for a film permit, get assistance on locations
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- Neighborhood Business DistrictsView a list of Tacoma's business districts
- Planning and Development ServicesLearn about permits, site development and zoning
- Requests for Bids and ProposalsView the City's bid and contracting opportunities
- Equity in Contracting ProgramCity of Tacoma Equity in Contracting Program
- Small Works Roster ProgramRegister your business for small public works projects
- State and Federal Business ResourcesState and federal business development resources
- Make It TacomaA one-stop portal for your business needs
- Tax and LicensePay B&O taxes, establish or renew a business license
Visitors
- Arts ProgramTake a public art tour or join the TacomaArt listserv
- Dining and NightlifeFind dining options, pubs and night spots
- Farmers MarketPlan a trip to purchase fresh, local produce, and goods
- GolfingBook a tee time, find a game, or schedule lessons
- Greater Tacoma Convention CenterPlan your next meeting, conference, or event
- Hiking and Biking TrailsExplore the beauty of Tacoma on an outdoor adventure
- Metro ParksFind parks and recreational activities for the entire family
- MuseumsVisit one of Tacoma's world class museums
- Performing ArtsSee a show at Tacoma's performing arts theaters
- Point Defiance Zoo and AquariumExplore animal exhibits and more
- Ruston Way WaterfrontEnjoy great views of Commencement Bay
- SeaTac AirportFlight information, parking, and passenger services
- ShoppingDiscover unique boutiques, specialty shops, and malls
- Special EventsView Tacoma's major events, festivals, and activities
- Tacoma DomeGet information on upcoming concerts, events, and more
- Tacoma RainiersCheck out the Rainers team roster, schedule, and stats
- TourismStay, play, and dine during your visit to Tacoma
- TransportationTransportation options to help you get around town

Open Enrollment for Employees 2024

Open Enrollment IS CLOSED

All changes Made During Open Enrollment Will Be Effective January 1, 2024

About Open Enrollment for City of Tacoma Government Employees

Open Enrollment is your opportunity to review/change your current benefit plan elections and ensure they continue to meet the needs of you and your family. It is also your opportunity to add or remove dependents from your benefit plans without a qualifying life event.

Choosing your benefit plans is an important decision. On this benefits website you can find links to information on the benefit plans, enrollment instructions, and additional tools and resources to assist you in making the right coverage choices for you and your family.

To elect your 2024 benefit changes to your medical, dental, vision, and flexible spending plans, you can log in to ESS from any computer connected to the City network or remotely (cityoftacoma.org/ess) using the RapidID App on your phone. If you do not know your password or need additional log in assistance, you can contact the City's IT Service desk at (253) 591-2057.

How to Review Your Benefits

To review your current benefit elections for 2023, log in to Employee Self Service (ESS) and select the benefits option. If you have difficulty logging into ESS, contact the IT Service Desk at (253) 591-2057 during their regular business hours of 7:30 AM to 5:30 PM.

Recorded 2024 Open Enrollment Presentation

If you chose to add a dependent you must also submit your Dependent Eligibility Verification Form and supporting documentation to the Benefits office no later than November 15, 2023.

How to Submit Supporting Documentation

(Preferred) Scan and email to benefits@cityoftacoma.org
USPS Mail: Human Resources Benefits Office, 747 Market Street, Room 1420, Tacoma, WA 98402
Interoffice mail to Human Resources-Benefits Office TMB 1420