Residents
- AccessibilityLearn about services for persons with disabilities
- Animal Care and ControlLicense your pets and find resources for animal care
- Noise ComplaintsSubmit a noise complaint using TacomaFIRST 311
- City NewsRead City news, watch videos and live webstream
- Community CleanupsGet connected with community cleanups
- Community GardensJoin a community garden in your neighborhood
- Contact UsContact the City of Tacoma
- Crime StatisticsView crime data in your neighborhood
- Customer Support ServicesYour one-stop shop for City services
- Emergency ManagementLearn how to be prepared in an emergency
- Garbage, Recycling, and Yard WasteLearn about residential waste management services
- Neighborhood Council ProgramConnect with Tacoma's neighborhood councils
- Online Citizen ReportingMake a non-emergency City service request
- Police ProtectionLearn about Tacoma Police Department services
- Senior ServicesLearn about what’s happening at our senior centers
- TV TacomaTune in to your City government access channel
- UtilitiesPay your bill and get information on utility services
- Utilities Rebates and IncentivesLearn how to save money on your utilities
Services
- Birth and Death RecordsRequest a birth or death record
- Call-2-HaulSchedule a collection of large household items
- Community Based ServicesHelp improve and preserve your neighborhood
- Community Liaison OfficersConnect with your Community Liaison Officer
- Fire and EMS ServicesLearn about Tacoma Fire Department services
- Graffiti CleanupLearn about ways you can help combat graffiti
- Homeowner Assistance ProgramsHome repair, rehab loans, and homebuyer programs
- Landlord-Tenant ServicesDispute resolution programs, training and referrals
- Library ServicesLearn about what's going on at your local Public Library
- Municipal CourtLearn about Court services and pay citations online
- Online ServicesAccess an interactive list of City services
- Parking ServicesGet information on parking options around the city
- Police ProtectionLearn about Tacoma Police Department services
- Special Event PermitsSubmit a request for a special event permit
- Street OperationsStreet maintenance and other Public Works services
- Tacoma EnviroNewsSign up for the environmental news listserv
- Tacoma Public UtilitiesPower and water services
- TAGROLearn about TAGRO products for your lawn and garden
Government
- Appear Before the CouncilSubmit a request to make a presentation to City Council
- Committees, Boards, and CommissionsLearn about boards and commissions and how to join
- Budget and FinanceView budget document and financial reports
- Ceremonials and ProclamationsRequest a City proclamation or special recognition
- City CharterView the City of Tacoma Charter
- City Council Agendas and MinutesView meeting agendas, minutes and videos
- City Council OfficesMeet the Tacoma City Council members
- City Departments and OfficesView a list of all City departments and offices
- City HolidaysView a list of City holiday closures
- City Manager's OfficeMeet the Tacoma City Manager
- Council Standing CommitteesAccess meeting agendas, handouts, and audio
- Mayor's OfficeMeet Tacoma's Mayor
- Municipal CodeSearch the City's current municipal and ethics codes
- Municipal Election InformationGet information, find voting locations, and register to vote
- Ordinances and ResolutionsAccess City ordinances and resolutions
- Other Government EntitiesView a list of municipal organizations and public agencies
- Public Disclosure RequestsRequest records from the City
- Title VICivil Rights Act of 1964
Business
- Available Sites and BuildingsAccess a list of available surplus properties
- Building Codes and PermitsBuilding permits, inspections and building codes
- Business IncentivesTax credits, loan options, and other business incentives
- City Capital ProjectsView and map current and planned construction projects
- Complete StreetsComplete Streets program and guidelines
- Film and Movie Location AssistanceApply for a film permit, get assistance on locations
- GIS Data and MapsDownload maps and demographic information
- Green BuildingEnvironment and energy-conscious building design
- Historic PreservationView historic districts, apply for a project design review
- Local Employment & Apprenticeship Training & support services for apprenticeship programs
- Neighborhood Business DistrictsView a list of Tacoma's business districts
- Planning and Development ServicesLearn about permits, site development and zoning
- Requests for Bids and ProposalsView the City's bid and contracting opportunities
- Equity in Contracting ProgramCity of Tacoma Equity in Contracting Program
- Small Works Roster ProgramRegister your business for small public works projects
- State and Federal Business ResourcesState and federal business development resources
- Make It TacomaA one-stop portal for your business needs
- Tax and LicensePay B&O taxes, establish or renew a business license
Visitors
- Arts ProgramTake a public art tour or join the TacomaArt listserv
- Dining and NightlifeFind dining options, pubs and night spots
- Farmers MarketPlan a trip to purchase fresh, local produce, and goods
- GolfingBook a tee time, find a game, or schedule lessons
- Greater Tacoma Convention CenterPlan your next meeting, conference, or event
- Hiking and Biking TrailsExplore the beauty of Tacoma on an outdoor adventure
- Metro ParksFind parks and recreational activities for the entire family
- MuseumsVisit one of Tacoma's world class museums
- Performing ArtsSee a show at Tacoma's performing arts theaters
- Point Defiance Zoo and AquariumExplore animal exhibits and more
- Ruston Way WaterfrontEnjoy great views of Commencement Bay
- SeaTac AirportFlight information, parking, and passenger services
- ShoppingDiscover unique boutiques, specialty shops, and malls
- Special EventsView Tacoma's major events, festivals, and activities
- Tacoma DomeGet information on upcoming concerts, events, and more
- Tacoma RainiersCheck out the Rainers team roster, schedule, and stats
- TourismStay, play, and dine during your visit to Tacoma
- TransportationTransportation options to help you get around town

Contact Us

Call Environmental Services M-F from 9 AM to 4 PM at (253) 502-2100 for:

• Wastewater, Stormwater and Solid Waste billing inquires
• Requesting a change of service
• Requesting replacement Solid Waste containers
• Scheduling a Call-2-Haul appointment
• Reporting a missed Solid Waste pick-up
• Questions regarding Solid Waste drop-off boxes

24-Hour Emergency Lines:

• Sewer Backups: (253) 591-5585
• Storm Drain Flooding: (253) 591-5585
• Pollution Hotline: Call TacomaFIRST 311 at 311 within Tacoma City limits or from anywhere else (253) 591-5000

Call Tacoma Public Utilities at (253) 502-8600 for:

• Power/electricity inquires
• Water inquiries

Environmental Services Department Director's Office:

The Environmental Services Director oversees the City's Wastewater, Stormwater, and Solid Waste utilities. To contact Tacoma Public Utilities for power, or water inquiries, please contact TPU directly.

ES Director's Office:

Center for Urban Waters

326 East D Street

Tacoma, WA 98421

Phone: (253) 591-5525

Fax: (253) 591-5097

Contact Us

Call Environmental Services M-F from 9 AM to 4 PM at (253) 502-2100 for:

24-Hour Emergency Lines:

Call Tacoma Public Utilities at (253) 502-8600 for:

Environmental Services Department Director's Office:

Access

Social Media

Contact the City

Relay Services