Residents
- AccessibilityLearn about services for persons with disabilities
- Animal Care and ControlLicense your pets and find resources for animal care
- Noise ComplaintsSubmit a noise complaint using TacomaFIRST 311
- City NewsRead City news, watch videos and live webstream
- Community CleanupsGet connected with community cleanups
- Community GardensJoin a community garden in your neighborhood
- Contact UsContact the City of Tacoma
- Crime StatisticsView crime data in your neighborhood
- Customer Support ServicesYour one-stop shop for City services
- Emergency ManagementLearn how to be prepared in an emergency
- Garbage, Recycling, and Yard WasteLearn about residential waste management services
- Neighborhood Council ProgramConnect with Tacoma's neighborhood councils
- Online Citizen ReportingMake a non-emergency City service request
- Police ProtectionLearn about Tacoma Police Department services
- Senior ServicesLearn about what’s happening at our senior centers
- TV TacomaTune in to your City government access channel
- UtilitiesPay your bill and get information on utility services
- Utilities Rebates and IncentivesLearn how to save money on your utilities
Services
- Birth and Death RecordsRequest a birth or death record
- Call-2-HaulSchedule a collection of large household items
- Community Based ServicesHelp improve and preserve your neighborhood
- Community Liaison OfficersConnect with your Community Liaison Officer
- Fire and EMS ServicesLearn about Tacoma Fire Department services
- Graffiti CleanupLearn about ways you can help combat graffiti
- Homelessness ServicesLearn how we are addressing homelessness
- Homeowner Assistance ProgramsHome repair, rehab loans, and homebuyer programs
- Landlord-Tenant ServicesDispute resolution programs, training and referrals
- Library ServicesLearn about what's going on at your local Public Library
- Online ServicesAccess an interactive list of City services
- Parking ServicesGet information on parking options around the city
- Police ProtectionLearn about Tacoma Police Department services
- Special Event PermitsSubmit a request for a special event permit
- Street OperationsStreet maintenance and other Public Works services
- Tacoma EnviroNewsSign up for the environmental news listserv
- Tacoma Public UtilitiesPower and water services
- TAGROLearn about TAGRO products for your lawn and garden
Government
- Budget and FinanceView budget document and financial reports
- Committees, Boards, and CommissionsLearn about boards and commissions and how to join
- Ceremonials and ProclamationsRequest a City proclamation or special recognition
- City CharterView the City of Tacoma Charter
- City Council MeetingsGet information about City Council Meetings
- City Council OfficesMeet the Tacoma City Council members
- City Departments and OfficesView a list of all City departments and offices
- City HolidaysView a list of City holiday closures
- City Manager's OfficeMeet the Tacoma City Manager
- Council Standing CommitteesAccess meeting agendas, handouts, and audio
- Mayor's OfficeMeet Tacoma's Mayor
- Municipal CodeSearch the City's current municipal and ethics codes
- Municipal CourtLearn about Court services and pay citations online
- Municipal Election InformationGet information, find voting locations, and register to vote
- Ordinances and ResolutionsAccess City ordinances and resolutions
- Other Government EntitiesView a list of municipal organizations and public agencies
- Public Disclosure RequestsRequest records from the City
- Title VICivil Rights Act of 1964
Business
- Available Sites and BuildingsAccess a list of available surplus properties
- Building Codes and PermitsBuilding permits, inspections and building codes
- Business IncentivesTax credits, loan options, and other business incentives
- City Capital ProjectsView and map current and planned construction projects
- Complete StreetsComplete Streets program and guidelines
- Film and Movie Location AssistanceApply for a film permit, get assistance on locations
- GIS Data and MapsDownload maps and demographic information
- Green BuildingEnvironment and energy-conscious building design
- Historic PreservationView historic districts, apply for a project design review
- Local Employment & Apprenticeship Training & support services for apprenticeship programs
- Neighborhood Business DistrictsView a list of Tacoma's business districts
- Planning and Development ServicesLearn about permits, site development and zoning
- Requests for Bids and ProposalsView the City's bid and contracting opportunities
- Equity in Contracting ProgramCity of Tacoma Equity in Contracting Program
- Small Works Roster ProgramRegister your business for small public works projects
- State and Federal Business ResourcesState and federal business development resources
- Make It TacomaA one-stop portal for your business needs
- Tax and LicensePay B&O taxes, establish or renew a business license
Visitors
- Arts ProgramTake a public art tour or join the TacomaArt listserv
- Dining and NightlifeFind dining options, pubs and night spots
- Farmers MarketPlan a trip to purchase fresh, local produce, and goods
- GolfingBook a tee time, find a game, or schedule lessons
- Greater Tacoma Convention CenterPlan your next meeting, conference, or event
- Hiking and Biking TrailsExplore the beauty of Tacoma on an outdoor adventure
- Metro ParksFind parks and recreational activities for the entire family
- MuseumsVisit one of Tacoma's world class museums
- Performing ArtsSee a show at Tacoma's performing arts theaters
- Point Defiance Zoo and AquariumExplore animal exhibits and more
- Ruston Way WaterfrontEnjoy great views of Commencement Bay
- SeaTac AirportFlight information, parking, and passenger services
- ShoppingDiscover unique boutiques, specialty shops, and malls
- Special EventsView Tacoma's major events, festivals, and activities
- Tacoma DomeGet information on upcoming concerts, events, and more
- Tacoma RainiersCheck out the Rainers team roster, schedule, and stats
- TourismStay, play, and dine during your visit to Tacoma
- TransportationTransportation options to help you get around town

Customer Service

Environmental Services Utilities Customer Service

Call Environmental Services M-F from 9 AM to 4 PM at (253) 502-2100 for:

• wastewater, surface water and solid waste billing inquires
• to request a change of service
• to request replacement containers
• to schedule a Call-2-Haul appointment
• to report missed pick-ups
• questions regarding drop-off boxes

Call Tacoma Public Utilities at (253) 502-8600 for:

• power/electricity inquires
• water inquiries

Visit Tacoma Public Utilities online for information about payment options, starting, and stopping service, credit and deposit policies, utility bill assistance and business hours for Tacoma Power and Tacoma Water.

24-Hour Emergency Lines:

• Sewer Backups: (253) 591-5585
• Storm Drain Flooding: (253) 591-5585

• Pollution Hotline: (253) 383-2429 (Leave confidential message 24 hours per day.)

Customer Service

Environmental Services Utilities Customer Service

Call Environmental Services M-F from 9 AM to 4 PM at (253) 502-2100 for:

Call Tacoma Public Utilities at (253) 502-8600 for:

24-Hour Emergency Lines:

Access

Social Media

Contact the City

Relay Services