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Community Survey

2024 Community Survey Is On Now!

More than 750 households across Tacoma will receive a special packet in the mail the last week of May or the first few days of June as the City of Tacoma launches its biennial in-depth community survey.



2024 survey packet photoIf you are selected for the survey:

  • You can choose to complete the survey online, over the phone, or by mailing the completed survey in the prepaid envelope provided in the packet.
  • You can participate in English, Spanish, Russian, Ukranian, Vietnamese, Korean or Khmer.
  • Complete the survey, and you'll be entered into a drawing to win a $500 gift certificate!




What is the Community Survey?

Every two years, the City conducts a scientific survey of randomly selected households from each of the City’s Council Districts to hear directly from community members on their priority issues, gauge their level of satisfaction with City services, and gather information to track certain topics and trends over time.


The biennial survey uses rigorous statistical methodology to provide City leaders with a critical snapshot of which services and issues community members feel are important, which service areas have improved over time, and which service areas could improve in the future. The survey results are used by departments and divisions throughout the entire City organization to help identify budgeting and funding priorities, target specific services or programs for improvements, and to evaluate the efficiency and effectiveness of nearly every part of the City’s day-to-day operations.



2021-2022 Community Survey

The 2022 Community Survey was conducted between November 15, 2021 and January, 2022. 750 Tacoma residents were be randomly surveyed on which City services they feel are important and what future challenges the City might face.


2019-2020 Community Survey

The City of Tacoma conducted a community survey from November 4, 2019 through December 31, 2019. A total of 750 randomly sampled households – 150 from each Councilmanic District – across Tacoma had the opportunity to identify which services and issues they feel are important, which service areas have improved over time, and which service areas could improve in the future.

-  2018 survey results

-  2014 survey results 

  -  2010 survey results 

Questions? Contact Ted Richardson from the City’s Office of Strategy at trichardson@cityoftacoma.org or (253) 341-8702.